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INTERPERSONAL SKILLS

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About Course

Interpersonal skills refer to the abilities used to interact and communicate effectively with others. These skills are crucial in both personal and professional settings, helping individuals build positive relationships, resolve conflicts, and work well in teams. Key interpersonal skills include:

  1. Communication: The ability to convey information clearly and listen actively.

  2. Empathy: Understanding and sharing the feelings of others.

  3. Teamwork: Collaborating effectively with others to achieve common goals.

  4. Conflict Resolution: Managing disagreements constructively and finding solutions.

  5. Active Listening: Giving full attention to others while they speak and responding appropriately.

  6. Adaptability: Adjusting to new situations and working with diverse personalities.

  7. Non-verbal Communication: Recognising the importance of body language, facial expressions, and tone in interactions.

VISIBLE ON THE CPD REGISTER

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